Clear answers about the products, community and purpose

Still Standing is a premium lifestyle brand built around meaningful clothing, personal stories and a carefully moderated community for people rebuilding through recovery, mental-health struggles, loss, consequences and difficult chapters.

No. Still Standing is a commercial merchandise brand with a community mission. It does not provide medical treatment, counseling, rehabilitation, legal advice or crisis support.

The brand is for people facing hard chapters, protecting recovery or mental wellbeing, living through grief, rebuilding after consequences, supporters, families and anyone who believes a difficult past or difficult day does not have to define the future.

Yes, the core Members’ Circle is intended to be free. Merchandise sales support the brand, content and moderation. Optional product benefits may be introduced later without putting urgent support behind a paywall.

Members access the Circle through secure customer sign-in. Conversation spaces are opened in stages so moderation, reporting and privacy controls can be maintained as the community grows.

The initial community is intended for people aged 18 or over. Members must agree to the Community Guidelines and protect the privacy and safety of others.

Where the connected community platform supports it, members may use a safer public display name while the store keeps the account details required to operate the service and enforce the rules.

Members can report content. Harassment, threats, harmful instructions, private information, diagnosing, medication advice, graphic self-harm content, unlawful content, glorification of crime or substance use, spam and unwanted promotion may be removed. Accounts may be restricted to protect the community.

Production and fulfillment details are shown on each product page. Some pieces may be made to order, while selected items may be stocked. The product page provides the current estimate before purchase.

The product page and checkout will show the best current estimate for your destination. You will receive a shipping confirmation and tracking where available. Read Shipping & Returns for the full process.

Most non-personalized products can be returned under our 30-day return promise when unused, unworn and unwashed. U.S. customers should follow the posted Refund Policy; UK customers also retain applicable statutory cancellation and faulty-goods rights.

Use the measurements on the individual product page and compare them with a garment you already own. Product-specific supplier measurements take priority over the general Size Guide.

Yes. The planned range includes journals, gift boxes and wearable reminders suitable for birthdays, milestones and fresh starts. Choose wording that respects the recipient’s privacy.

Stories are submitted privately, reviewed carefully and published only after the contributor approves the final wording, identity and agreed uses. Nothing submitted through the story form is published automatically.

Yes. Use the Contact page for creator, ambassador, charity, supplier, media and commercial partnership inquiries. No person’s name, image or story is used without written approval.

Use the unsubscribe link in any marketing email. Order, account and security messages may still be sent when necessary to provide the service.

Use the Contact page and select the closest inquiry type. Include your order number for purchase questions, but never send card details or sensitive medical information.

Yes. Members may discuss anxiety, low mood, grief, loneliness, confidence, routines and difficult days through personal experience. The Circle is peer support, not therapy, diagnosis or a continuously monitored crisis service.

No. Members must not prescribe, diagnose or advise another person to stop or change medication. Treatment decisions belong with the person and an appropriately qualified professional.